Shipping policy

At ShopSy Arabia, we’re committed to delivering your orders quickly, safely, and reliably across the Gulf region. Please review our shipping policy for details on delivery times, shipping rates, and tracking information.

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📦 Where We Ship

We currently deliver to:

• 🇦🇪 United Arab Emirates (UAE)

• 🇸🇦 Kingdom of Saudi Arabia (KSA)

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🚚 Order Processing Time

• All orders are processed within 1–2 business days

• Orders placed on weekends or public holidays will be processed on the next business day

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📍 Estimated Delivery Times

Note: Delivery times may vary depending on your city and courier availability.

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💳 Shipping Rates

• UAE: AED 15
   → Free shipping on orders over AED 150

• KSA: SAR 20
   → Free shipping on orders over SAR 200

Shipping charges are automatically calculated at checkout based on your delivery location.

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🧾 Order Tracking

Once your order is shipped, you’ll receive a confirmation email with a tracking number, so you can follow your package in real time.

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🛑 Shipping Delays & Exceptions

While we do our best to ensure on-time delivery, delays may occur due to:

• Customs clearance

• Public holidays or severe weather

• Courier service disruptions

We appreciate your patience in such situations.

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📨 Incorrect Address Policy

Please double-check your shipping address before confirming your order.

ShopSy Arabia is not responsible for delays or undelivered packages caused by incorrect or incomplete address information.

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💬 Need Help?

If you have any questions about your order or delivery:

📧 Email: shopsyarabia@gmail.com
📍 Serving: United Arab Emirates & Saudi Arabia